The Sanchar Saathi portal, launched by the Department of Telecommunications (DoT), has been visited over 30 crore times since its launch in May 2023. Citizens use it to report suspicious calls or messages, check mobile connections associated with their identity, block lost or stolen handsets, and verify a handset's authenticity before purchase.
Launched by the Department of Telecommunications (DoT) in May 2023, the Sanchar Saathi portal has garnered over 30 crore visits from citizens. Developed to help protect users from telecom-related frauds, the platform provides various tools to report suspicious calls or messages, check mobile connections associated with a user's identity, block lost or stolen handsets, and verify a handset’s authenticity before purchase. These actions not only protect the individual user but also serve as a shield against cybercrime for others. The portal offers several services such as Chakshu, which enables users to report suspected fraud communications, know mobile connections in their name, and block lost or stolen handsets. Other services include verifying the genuineness of a mobile handset, reporting incoming international calls with Indian numbers, accessing awareness material on prevailing fraud trends, and verifying trusted contact details of banks and financial institutions.
Services provided by Sanchar Saathi:
– Report suspected fraud communication and spam via Chakshu
– Know mobile connections in your name
– Block a lost or stolen mobile handset across networks
– Check the genuineness of a mobile handset before purchase using its IMEI number
– Report incoming international calls with Indian numbers
– Access awareness material on fraud trends
– Verify trusted contact details of banks and financial institutions
What citizens have achieved through Sanchar Saathi:
– Over 50 lakh mobile connections disconnected based on citizen inputs
– Suspected cyber-fraud losses of more than ₹5,000 crore prevented through the Financial Fraud Risk Indicator (FRI)
Citizen reports power the Financial Fraud Risk Indicator and the Digital Intelligence Platform, enabling timely action, including re-verification and disconnection, before more citizens are targeted. More than 50 lakh mobile connections have been disconnected based on citizen inputs. Citizens using Sanchar Saathi are not merely beneficiaries of the platform; they are Cyber Warriors who protect their families, communities, and the nation.
Source:
Press Information Bureau
